My new campaign looked great in the preview email sent for testing, so we sent it out properly. However, when we did that the header image is not showing - now it did show in the review so I'm at a loss to explain it (and I am low down in the food chain enough that I have to provide an explanation) - I produced this one by first creating a html page and them importing via the interface. I looked at the code for the sent campaign emails and the header image is shown as this - http://i1.createsend2.com/ei/r/C9/A53/805/001624/csimport/header_0jpg
So there's a . missing, so I know why the image isn't showing but how do I explain that to my boss? How do I ensure that it never happens again and how do I make them happy to keep using the system?
That's not something we've seen happen before - can you contact support with some more details (which campaign, which email client etc) and we can take a look for you. Sorry for your trouble.
It's still happening - I need an email to go out in an hour, has anyone else found this???