Report Showing Zero Bounces?

Hi guys:

I have successfully sent my first campaign to almost 42k subscribers. I have been using antiquated newsletter software and sending from my own servers with no bounce filtering capability. I am suprised that the campaign I sent about 5 hours ago shows plenty of click activity and unsubscribes, but zero bounces. Does this take time to show up? I was positive there would be hundreds of hard bounces. Do I just need to wait?



Dave Dave, 9 years ago

Hey Justin,

We actually performed some updates recently that put our bounce processing on hold temporarily. DOn't worry, we were still capturing them all, just not updating your reports. They've been kicked back into action earlier, so you'll see your bounce statistics updated in your reports soon. Normally they'll start to appear right away, just like your opens and clicks.

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