How do I test to make sure variable firstname is working in my template. I've simply added
<b>Hi [firstname,fallback=]</b>, Welcome to ur newsletter..
Every time I do a test it just sayd Hi. Even in the test it only allows you to type email address.
Do I need to create a test database and then use Hi [firstname,fallback=mytestdatabase].
You need to be sending your test campaign to an actual subscriber list, with people in it who have first names listed - otherwise there isn't any actual name to output.
If you setup your subscriber list and send yourself a test, it should all work fine. Fire through an email to support if you still have trouble.
Sorry, i got it working now.