JPEGs in Gmail and Yahoo

Surely I must be doing something wrong but whenever I send an email out with JPEG images in it, they don't display properly in Gmail or Yahoo (other clients are fine). If I resave the images as PNGs (which means the files have much larger file size), then they display fine.

I'm using Fireworks to export my images and just using pretty much default settings but is there something else I should be doing to make sure JPEGs display properly?

fyredefyre fyredefyre, 7 years ago

Unless Gmail had made radical changes to their system it seems like you may be doing something not right and the only thing I can think of is your HTML itself.

Care to share a snippet of your source of how your linking to these images?


www.phenom.com.au - Everything Email.
Email: jordan.hunt@phenom.com.au Skype: fyredefyre
tyssen tyssen, 7 years ago

Well for instance, this works:

<img src="http://www.sitename.com.au/images/newsletter/image.png" alt="XXXXXX" width="585" height="226"/>

But this doesn't:

<img src="http://www.sitename.com.au/images/newsletter/image.jpg" alt="XXXXXX" width="585" height="226"/>
Stig Stig, 7 years ago

tyssen, could you post a link to an actual jpg that you're having this problem with?


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
tyssen tyssen, 7 years ago

Sure: http://www.resultslegal.com.au/images/newsletter/header_ledger_rsca.jpg

I should point out that this hasn't gone out as a Campaign Monitor mailout but I thought I'd ask here as I thought one of the experts here would have an idea about what's happening.

fyredefyre fyredefyre, 7 years ago

tyseen, that link doesn't actually work.


www.phenom.com.au - Everything Email.
Email: jordan.hunt@phenom.com.au Skype: fyredefyre
tyssen tyssen, 7 years ago

Yes it does, I've just checked it.

BThies BThies, 7 years ago

Displays 404 Page Not Found.

After typing in http://www.resultslegal.com.au/images/newsletter/ I was able to access the main directory and click on the images.  Not sure why...


Brian Thies
Professional Email Developer
Thies Publishing
tyssen tyssen, 7 years ago

I'm not sure either. I'm not getting 404s at my end.

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