Exporting Subscribers Issue....

I have a client trying to export a list of subscribers and activity and apparantly it's trying to export an .aspx file instead of a .zip when she selects .csv - I suspect it's her browser as I can't replicate this issue on my browser? Anyone else had this?

S

davidaf davidaf, 6 years ago

Hey Weezil,

I'm not able to replicate on my end either, it does sound like a local problem. You might have her try and see if she gets the same thing if she exports a tab-delimited file or if she tries to export a .cvs on different browser.


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BThies BThies, 6 years ago

Had same issue with a client on this side.  Kept trying to use the .aspx extension.  Had them rename it using .zip and it solved the problem.

Browsers: IE6 & Chrome


Brian Thies
Professional Email Developer
Thies Publishing

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