personalization not working

It's always using the fallback despite their being data for this field

html code is: <td class="main"><p>to [Fullname1,fallback=]</p>

Diana Diana, 7 years ago


Could you send an email in the support? We'd need to take a look at your campaign and subscriber list in order to see what's going on.

D. Potter
Campaign Monitor

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free