I've imported a list with non-English characters such as ü and they've not survived the import i.e. replace by evil square blocks.
Will have to avoid personalisation for this campaign unless anyone has any ideas? Please help.
<bump> anbody? anyone from CM?
If you change the file to UTF-8 encoding, the foreign characters will import correctly.
Let us know if that doesn't work for you.
Thanks, Stig - found this today and we saved our source CSV as UTF-8 (in Notepad) and the import worked i.e. all foreign characters survived.