Not being able to import HTML welcome email


I'm having trouble importing the HTML version for welcome email - no error messages but the import doesn't seem to finish. Are there any particular specifications for this emails?

I tested the email before by creating a campaign and had no issues importing the URL.

Any help would be appreciated.


davidaf davidaf, 6 years ago

Hi Gabriela,

Please contact us at support with the details on this so we can take a look at the actual HTML you are trying to import.

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