test sending and personalisation

i have added the relevant name fields for personalization in the edit fields of my email template and follow instructions through to testing where it has detected that i have set up personalization. I then continue with the instructions and CM selects a random name from my mailing list to send my test to but then I'm told that the 'The email address provided was invalid'.

Mathew Mathew, 7 years ago

Hi,

That would mean normally that the address you were trying to send a test to was not a valid email - what address were you entering?


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ddbios, 7 years ago

Well I have the same problem, and I am trying to send to my own e-mail address.. But have the problem when trying to send to any of the randomly suggested test-addresses ... and I too wonder why..

Mathew Mathew, 7 years ago

Without seeing the actual data you are entering, this is difficult to diagnose, but if you contact support with the details we can take a look for you.


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