Scandinavian Æ Ø Å in list information

HI CM

Is there an update on the way, taking care of the Scandinavian letters (Æ Ø Å - æ ø å) in email lists???
For example. the names, addresses, company name in an email list.
I really miss it .... it's just crap sitting with a list of more than 2000 recipients and should go through it manually ...

Is there a solution ??? if not, I would really appreciate one soon.

Stig Stig, 7 years ago

Hi Tommy,

Scandinavian letters do work fine in subscriber lists and campaigns. Just make sure the files you're importing are UTF-8 encoded.

If you're using an online subscribe form, the page that the form is on should also be UTF-8 encoded.

You can email us the details if this isn't working for you, and we'll have a look.

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
Tommy, 7 years ago

Hi Stig
It is usually extracts from our CRM system, "Dynamics NAV" ( to Excel)
Then I save the list as a comma sepereret txt file. and import it to the CM.
Then I get this character � instead of æ,ø,å in names, adresses. etc..

Stig Stig, 7 years ago

Hi Tommy,

If you try opening the file in a plain text editor like Notepad before you import it to Campaign Monitor (after you've saved it as CSV in Excel), you can click "Save As ..." and select UTF-8 encoding.

All æøå characters should work fine then. Could you give it a try and let me know if it doesn't work?

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
Tommy, 7 years ago

Hi Stig
Thanks for your help, it worked fine.. :-)

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