Scandinavian Æ Ø Å in list information

HI CM

Is there an update on the way, taking care of the Scandinavian letters (Æ Ø Å - æ ø å) in email lists???
For example. the names, addresses, company name in an email list.
I really miss it .... it's just crap sitting with a list of more than 2000 recipients and should go through it manually ...

Is there a solution ??? if not, I would really appreciate one soon.

Stig Stig, 7 years ago

Hi Tommy,

Scandinavian letters do work fine in subscriber lists and campaigns. Just make sure the files you're importing are UTF-8 encoded.

If you're using an online subscribe form, the page that the form is on should also be UTF-8 encoded.

You can email us the details if this isn't working for you, and we'll have a look.

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
Tommy, 7 years ago

Hi Stig
It is usually extracts from our CRM system, "Dynamics NAV" ( to Excel)
Then I save the list as a comma sepereret txt file. and import it to the CM.
Then I get this character � instead of æ,ø,å in names, adresses. etc..

Stig Stig, 7 years ago

Hi Tommy,

If you try opening the file in a plain text editor like Notepad before you import it to Campaign Monitor (after you've saved it as CSV in Excel), you can click "Save As ..." and select UTF-8 encoding.

All æøå characters should work fine then. Could you give it a try and let me know if it doesn't work?

Stig


The Campaign Monitor Blog – HTML email smarts to go with your good looks.
Tommy, 7 years ago

Hi Stig
Thanks for your help, it worked fine.. :-)

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free
1-888-533-8098