Creditcard processing problem

Hi there,

just now my client couldn't send their campaign because of a creditcard problem. I tried updating my payment details, but the system says : Processing your credit card failed with the response: Acquiring or Issuing bank unavailable. The creditcard is still valid, has worked for the whole year, and I've also tried a different private card, but got the same message. Any ideas ?

Thanks in advance,


gssbrian, 6 years ago

I'm having the same issue... Not sure what to do.

Mathew Mathew, 6 years ago

It looks like one or more bank networks were having some problems earlier, and refusing connections. Unfortunately that is outside of our control, but it looks like they are all back up and running now.

Get in touch with us on Twitter:
We're also on Facebook:

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free