Page not found errors

When trying to edit a campaign, or create a new one, I'm getting a page not found error.
eg. http://prettyclever.createsend.com/campaign/create/step2/24B5E76657D50BB6/s/#step2_1

I get a page not found on the link above when trying to update an existing campaign..

Thanks

humblehoges, 6 years ago

Also, when trying to preview an existing campaign,

Could not load file or assembly 'System.ComponentModel.DataAnnotations, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.

mwelker, 6 years ago

I am getting similar errors, on the previews of any of my campaigns. More worryingly, the links on those emails have also broken and I get a Server Error in /T Application RunTime error whenever I try and access them.

I get this error when viewing a preview:

Could not load file or assembly 'System.ComponentModel.DataAnnotations, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.

roshodgekiss roshodgekiss, 6 years ago

Hi everyone, apologies for the issues we're experiencing with the Campaign Monitor app at present. We're currently applying an update which is taking a lot longer to deploy than expected. For the most current updates on this situation, kindly follow us on Twitter.

Thank you for your patience, I'll let you know as soon as the app is restored.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
cartercreative, 6 years ago

Anyword/Timeframe?
Our clients are unable to login via hte gateway as its timing out.

Thank you

Mathew Mathew, 6 years ago

Unfortunately we don't know exactly how long it will take, as we're still digging into what the root cause of the problem is.  We'd hope it would not be very long now, but can't promise a specific time without more information.

We're really sorry to cause you and your clients this trouble, and we're doing everything we can to fix it for you.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
Mathew Mathew, 6 years ago

We're now back up and running, although you may still see some slow loading for a while. We're still working on that and it should improve over time.

Sorry again for the delay and hassle.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
roshodgekiss roshodgekiss, 6 years ago

For your information, we've written a short blog post on what happened today.

We sincerely apologise for the inconvenience this has caused everyone and will do what is necessary to ensure this is avoided in the future.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098