any idea on what would be causing this when the client initially goes to the system and should be presented with the login screen but instead gets:
XML Parsing Error: not well-formed
Line Number 9, Column 68:<link href="http://css.createsend.com/css/css.aspx?f=login.min.css&201002021017" media="screen,projection" rel="stylesheet" type="text/css" />
Thanks for notifying us. There's a couple bugs on the login screen at the moment that our developers will sort out as soon as possible.
Our apologies for the trouble. Your client might be able to log in using a different browser in the meantime, as this only seems to be affecting some of our customers.
Brilliant, we'll let them know. thanks very much for the quick response.