"Back to top" link not working in client's Outlook

The "Back to top" links from one of the Campaign Monitor templates are not working in our client's Outlook. The links are working in other mail clients and browsers that we've tested. Any help is appreciated. Thank you.

davidaf davidaf, 6 years ago

Hi,

Sorry about that, you'll want to add <a name="top"></a> to your code, probably above your initial table, for the back to top links to work correctly in Outlook. We'll make a note to add that into the templates that may be missing it. Thanks for taking the time to point it out.


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zocalo_design, 6 years ago

Thank you, Davida.

Our Outlook client is also noticing a few weird characters (like open boxes) appearing in some of the content they added via the WYSIWYG editor. The code looks clean and no other mail apps are experiencing this, just Outlook. Any thoughts?

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