Open Rates

Hi,

I have sent an email marketing campaign on behalf of one of my clients three times, with ZERO opens, NONE marked as spam.

I have added DKIM and Sender IDs to their DNS, and verified the same in CampaignMonitor.

Any ideas?

roshodgekiss roshodgekiss, 7 years ago

Hi dmchambers, welcome to the forums! I'd advise that you kindly send an email to support [at] campaignmonitor.com with details regarding these campaigns. Support will be able to look into why this has been the case.


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