prevent link from showing in webversion


I am using custom fields to display some saleperson info.  All works great, except if a subscriber clicks on the webversion, it reverts to the fallback - I guess this is because the webversion is a "generic" right?

Is there anyway to personalise the webversion?

Secondly, the webversion incorrectly links the fallback email addresses to a webpage - which of course doesn't exist, so the browser displays an error.

Here's the code I'm using:

<tr align="left" valign="top"><td>
[Salesperson,fallback=Phone: 0800 xxx xxx<br>
Email: <a href="" cm_dontconvertlink></a><br>
Web: <a href="" cm_dontconvertlink></a>]

Is there any way to disable the webversion link?

Any help would be appreciated.

Mathew Mathew, 6 years ago

We deliberately remove the personalisation just because we don't want to publish what could be personal info on a public URL.

Regarding the email address, can you give us an example of what the link looks like in your web version?

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PDD2010, 6 years ago

Hi Mathew

Here is the link URL - I've edited it to hide client name (you can get that from my account? or I could email this to you). @ (without spaces)


davidaf davidaf, 6 years ago


I tried replicating the fallback issue with no success. Can you send the details with the campaign in question to support so we can take a look

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