When I use perosnalisation tag in the body of the email, e.g. as follows
Hello [firstname,fallback=], welcome to our newsletter
If no firstname is available it displays
Hello , welcome to our newsletter
Is there a way to put the comma into the peronalisation tag itself? Or would I change the greeting to
[firstname,fallback=Hello], welcome to our newsletter
Which if no firstname was available would produce
Hello, welcome to our newsletter
Your second option would work if you don't mind having
Mathew, welcome to our newsletter
for the personalisation. It isn't possible to have the comma inside the tag though.
What about fallback=Guest or Customer or Dear
same issue here with the following sentence:
trying to find a way to get rid of the space between "beste" and the comma.