Bookmarks don't work in IE

Our newsletter contains links that are bookmarks in a page. It works fine in FireFox but not in IE. Why doesn't it work in IE?

travisbell travisbell, 6 years ago

Hi there,

Would you be able to post a link to an example newsletter that this is happening with? I should have a better idea if I can see what's going on.


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Travis Bell
DMM, 6 years ago

If you click on any of the links under New Projects you will see the issue in IE.

http://johnsnowinc.createsend.com/t/ViewEmailArchive/y/E3560CB9D6303BD8/C67FD2F38AC4859C/

travisbell travisbell, 6 years ago

Hey,

There is a known issue with IE & links that have a hashtag when using a 301 redirect like we do for our links. Unfortunately, it's something out of our hands so the best thing to do if you can is to try and not use any links with the hash. Ie. this part:

http://www.jsi.com/JSIInternet/PressRoom/new_projects.cfm#ProjectID4865


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Travis Bell

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