Morning, I am setting up a campaign in my usual way and yet I have typed in my HTML address where the email is I want to send, click on the go button and the page saying it is 'Importing and Scanning' with the green arrows comes up.... and stays there!
I have tried creating a new campaign. Same thing.
I have logged out of the site and back in. Same thing.
I have closed down IE and retried. Same thing.
My internet connection is fine.
Any ideas please?
Do you mind posting the URL you are trying to import from? If you'd rather, you can contact us directly at support and let us know the URL so we can take a look.
Sorry for my next message a moment ago. I had not seen your response. I was expecting an email back!
Thanks for providing that info; I've contacted you via our support line so we can troubleshoot there.