Changing displayed name on password reset?

Hi -- CM is fantastic, and I'm loving it.

Just one question, on a customized CM setup, after a client resets their password, the following dialog appears:

Check your email
We've just sent an email to with a link you'll need to click to update your password.

You should receive this email within the next 15 minutes.

If the email still hasn't arrived, please contact John Doe so they can update your password on your behalf.

Where "contact" is a link to the e-mail of the base account and "John Doe" is the "Contact Name" of the base account. It would be nice if we could change this to "Customer Support" or something, without removing a real contact's name from our base CM account.


See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free