Help, images do not show in test results


i've just added my first campaign, which resides on my own server. All the images have an absolute URL. But they don't show in the test results! However, with the preview-mail, they come along fine…
$10 wasted — or am I doing something wrong?


Stormy Stormy, 9 years ago

Hi Letra,

Most email clients by default do not display images until selected to do so. I presume that the test facility shows your email as it would display any email by default - with the images disabled. This really is how you should plan an email as being displayed initially when designing it, as you can't guarantee the recipient will enable images.

No-one expects the Spanish Inquisition!
letra, 9 years ago

Yes, but why do I get the broken-link error icon?
If i'm not mistaken, the preview mimics the image behavior of the e-mail (the "images" button)?

PS outlook 2003 is fine, the rest doesn't display the images

pbonews, 9 years ago

I am having a similar, almost exact problem.  The email displays the body content but not images (in Outlook 2003).  I have explicitly told my outlook to download the images, but it doesn't

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