Forward to a friend form doesn't work

Hi CM,

I'm testing the "forward to a friend form" and surprisingly it seems that doesn't work.

The message that appears is:

Sorry, but there's a been a problem
An error has occured
Click here to go back to the form and try again.



Diana Diana, 6 years ago


That's a tough one. Is this from a preview or a full campaign? The forward form does only work completely in live campaigns, not previews.

Would you get in touch with support with the details of the campaign? We can take a look and see what might be going on.

D. Potter
Campaign Monitor
andreand, 6 years ago

It is solved! Thanks Diana.
It seems that it doesn't work in "test" option, but fortunately it works right when you send the email.

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