I have been testing some new templates I have designed for clients. I got a 67% pass rate with problems from Postini, AOL and Hotmail all failing but none giving reasons why.
I retested an template which has previously given problems with only a 89% pass rate as I had made some changes to the template and now that is 67% also.
I then put a template (with exact same wording) through the spam filter again. This previously had passed at 100% and it too came back with 67% with the same problems with Postini, AOL and Hotmail. I am wondering if anyone else is experiencing these problems.
As I design the templates but do not put in the wording (done by client) I only want to check that my design is compliant, so should I worry about Postini, AOL and Hotmail?
same. hotmail and aol blocking all.
Same here. Template used that is normally 100% pass rate and is now failing postini, hotmail and gmail. No reason given which makes it difficult!
Thanks for your comments, at least I know I am not the only one getting these problems. Does anyone at CM have any update?
Sorry for your trouble. Our test service provider has just let us know that there was a problem with Hotmail and Gmail test results recently (the last week or so) which were causing campaigns to be reported as 'failed' when they should not have.
That's all been corrected now, and future tests should accurately reflect the results.
Thank you for your comments, its good to know it was not me!