Custom Fields - how do existing email recipients update values


I'm a little confused about this one.

We are wanting to put quite a few custom fields on our newsletter subscription lists and to make segments based upon these values.

- general list for park viewers (easy, simply subscribed)

- add field to indicate they are interested in events with pets.

How would a user be able to change this value?  Would it be a case of unsubscribing them, and resubscribing them?

We have a subscription/unsubscription form on our pages, but I can't work out how they would be able to see what they had already selected.

Please ask any questions if this doesn't make sense.


Diana Diana, 6 years ago

Hi Di,

If you include a link to the preference center in your campaign, that will allow your subscribers to edit their preferences and fill in details in those custom fields.

D. Potter
Campaign Monitor

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free