Campaign preview in browsers are different. IE too wide, FireFox ok.

When test viewing our campaign http://email.targetemail.ca/T/ViewEmail/r/747CF63E3DC6952A in IE, the main table is too wide, however in FireFox it is fine.

Another strange thing is that when I send a test email to my Outlook Express client, it renders fine upon the first open. If I open it a second time, the width is then again too wide.

Any suggestions are greatly appreciated.

Dino

fantasticthinking fantasticthinking, 6 years ago

Hi Dino,

I understand you posted this 4 days ago, so sorry if this help is too late.

I had a similar problem when I started producing some new email templates after a long break, where in the meantime I had been developing sites. Since the two are quite different in what works, and what doesn't, I fell to a couple of simple mistakes.

One of these had the effect you've described. You may have used "XXpx" for height/width of HTML-styled elements. (e.g. <table width="600px"></table>) This does not render correctly; you should omit the "px."

See below:
Right

<table id="container" width="600" cellspacing="0" cellpadding="0" border="0">
    <tr>
        <td>&nbsp;</td>
    </tr>
</table>

Wrong

<table id="container" width="600px" cellspacing="0" cellpadding="0" border="0">
    <tr>
        <td>&nbsp;</td>
    </tr>
</table>

Hope that helps!

Cheers,
Yann


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