Am I going mad? Switching payment options

Hi,

I don't seem to be able to work out how to switch my payment plan from credits to monthly. Is it not online yet? Or am I being incredibly dim?

I accept that the latter is the most likely scenario.

GaryEbury GaryEbury, 7 years ago

If I add a new client I can choose my method of paying. But not with one that already exists.

I would just duplicate the client to start again, but then the people who've unsubscribed would be imported back in, right?

Diana Diana, 7 years ago

Hi,

To switch an existing client you just want to go to Client Settings and edit access and billing. From there you can switch them to pay monthly.


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D. Potter
Campaign Monitor
GaryEbury GaryEbury, 7 years ago

Aha. Thank you Diana!

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