API server error (code 500) retrieving bounces for a campaign


I got a server error (code 500) on page 2 of 3 during bounces retrieving.

The first page is ok but second and third return an error.

How can I get this issue resolved?

My best

tobyb tobyb, 5 years ago

Hey danailon,

If you send an email through to support at campaignmonitor.com with your account details we can look into this issue for you.


danailon, 5 years ago

Hi Toby,

thank you very much.

I'll provide all Campaign IDs for which I experienced the problem.


tobyb tobyb, 5 years ago

Just to follow up, there was a bug when retrieving bounces for pages greater than 1. This has now been fixed and hence these requests should be succeeding.

Thanks for getting in touch Danilo.


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