german character encoding sometimes wrong

Hi 2 all,

I'm new here and first of all, I want to thank you for CM-service! I think it's great and very easy to use.

As I'm located in Germany we have some special charaters like ä,ö,ü and ß even in our names.

Most times this is no problem with campaignmonitor, but in the subject of a campaign it is scrambled. As it is the Email-subject, I can't use the HTML-entities (e.g ü and ß) as I would do it in the HTML-part of the campaign itself.

Also in the subscriber list, these characters are scrambled what my customers are complaining about it.

I would love it, if this could be fixed.

best regards
Jean-Christoph

Stormy Stormy, 8 years ago

Hmm, has someone somewhere missed enforcing UTF-8 character encoding? It's present in CM's email headers, so no problem there. Parsing issue?


No-one expects the Spanish Inquisition!
Niclas, 7 years ago

Hi!

I'm swedish and I get the same error! When a recipients company name include å ä ö and i use it for the subject line, the characters get messed up, å becomes =c3=a5.. Is there any way to work around this? Or is it a quick fix for the developers?

I mean, it works like a charm in the body, it's just the subject line that's messed up.. This to me looks like the error has been corrected once already!

Thanks in advance!

Niclas Lindqvist

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