I'm just reviewing Campaign Monitor as a solution to sending out our mailshots and the features look amazing.
The only problem i am having during my tests is that when i send the test email, it looks perfect, but when i send the live mailshot to the same address, it seems to be coming through as text with all the images showing up as urls and links.
I am using Outlook 2007 (i have checked gmail and this comes through fine)
Anybody got any ideas?
Hi Matt, sounds like a strange one but I'm sure we can get to the bottom of it. Send through some more details to support and we'll work through this issue.
It turned out that Matt had a strange rule setup in his email client (Outlook 2007) to modify the email contents when they came from a certain from address - which was the address he was using for the campaign he was having the problem. Removing the rule fixed this issue.