Finding the Subscribe date?

http://app.campaignmonitor.com/subscribers/editsubscriber.aspx

On this page I was hoping to see when the person subscribed and whether it was via the opt-in form, or added by myself.

As it's not there, is there someplace else I can find that information?

Ben Ben, 9 years ago

Site tight, we've got a very nice change to this page coming soon. We're working on optimizing the performance a little and then you'll see this live in the coming weeks.

Rynert, 9 years ago

Great - when somebody reports me as spam I would like to go back and point out they went through double opt-in...

Rynert, 9 years ago

I see the new page - which is great... but... it is showing 'yesterday' for todays Activity.

Also, if I export and re-import the list it retains the subscribers data, including IP address etc but it changes the Joined Date to the date it is re-imported.

Is it possible to change this to keep the original date the subscriber subscribed, or show both?

Dave Dave, 9 years ago

Rynert, please fire an email to support with your account details so we can get to the bottom of both of these date issues for you. I agree that the original date should be left intact.

Rynert, 9 years ago

Hi Dave, I did that and have had no response :(

Dave Dave, 9 years ago

Rynert, we make sure we answer every support question within hours (usually within minutes), so I'm guessing your enquiry never arrived. Try sending it to mathewp@freshview.com instead.

Rynert, 9 years ago

I have done that.

Please could you let me know here if it arrives - in the past you have been unable to send me e-mails.

Mathew Mathew, 9 years ago

Rynert,

Have you got the correct timezone set for your account? It's not currently possible to maintain the original date, because we track the most recent import - I will add a feature request from you for that though, and it's something we may consider in the future.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free
1-888-533-8098