In the text version of our newsletter, the first words a Blackberry user sees is:
"Company name - January 2008" and then the text of the newsletter.
The problem is it is not January but February, AND nowhere in the setup can I find the field where this text is being pulled from. It only appears in the Text version as the very first bit of copy.
Does anyone have any ideas on where I could look?
Cheers and thanks in advance,
Could it be that the Blackberry is actually displaying a dumbed down version of the HTML section of your email, and this first bit of text is actually alt text for a header image that might not have been changed for this campaign? I'd recommend searching the HTML version to and making sure that isn't what they are seeing.