Possible to change client URL?

Is it posible to change the URL for the automatically generated links in a clients emails? The client has a new name and wants the URL updated. I have changed the login name, but the automatically generated links are still the same.

Example: http://old_name.forwardtomyfriend.com/r/l/4GFJ6K/yucijd/l -> http://new_name.forwardtomyfriend.com/r/l/4GFJ6K/yucijd/l

steffen, 6 years ago

Some problem here. Any news?

Diana Diana, 6 years ago


The name is automatically generated based on the client's name. So once you update the client name in your account the links will update. You may need to re-import templates or campaigns (if it's a fully finished campaign rather than created from a template), though.

D. Potter
Campaign Monitor
steffen, 6 years ago

Diana, thank you very much for the quick response and service.

lucharles, 5 years ago

i was able to change the client url without a problem. very simple. everything works great except for when someone clicks the view in browser link (i used the template tag <webversion>). it outputs the old url. any suggestions?

roshodgekiss roshodgekiss, 5 years ago

Hi lucharles, could you kindly contact our team with account details? We'll take a look and see what could be happening here. Many thanks!

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