Link tracking with Thunderbird

We've recently started trialing the software with much delight and will probably be using it over recent demos with 4 much high profile commercial packages due to its simplicity and features.

However in testing the reporting I've found that a test campaign sent to both Exchange, Gmail and POP boxes doesn't appear to be recording link clicks when the pop mail is viewed using Thunderbird. This includes unsubscribe requests.

This concerns me as I wouldnt want my statistics skewed by a bug or issue with my template.

Thanks in advance

Dave Dave, 9 years ago

That's very strange that the link might be working in all email clients but Thunderbird. Might be best to get in touch with support about this so they can check your HTML and try and replicate the problem.

I'd be interested in finding out what might be happening here.

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