PayPal maintenance

A client of ours reports a problem with sending a campaign. The error message is:

"Original transaction ID not found(19)"

It turns out that the PayPal Manager is currently under maintenance:

Apparently CampaignMonitor uses PayPal Manager?

Mathew Mathew, 6 years ago

Thanks for the post. Paypal does provide our payment gateway so this is impacting some customers. We've made some changes on our side during this window though, so most designers and clients will still be able to send their campaigns.

If you need to send urgently, please contact support and we can arrange alternatives for you. Sorry for the hassle.

Get in touch with us on Twitter:
We're also on Facebook:

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free