images not appearing

Can anyone tell me why my images are appearing in the preview, but not in the test email?

Hi Liz,

this might help??

hope you manage to sort out your issue..


Thanks - it did help to a certain degree.  Once I tidied up the html format, I didnt get the error reporting that the images couldnt be found, and it seemed that the upload had been successful. 

Again when I preview the email, the images appear. But, when I receive the test email, the images dont appear, and when I forward the test email to someone else, the images do appear.

I presume this would mean the images would not appear to any of the recipients either.  Any other suggestions?

roshodgekiss roshodgekiss, 6 years ago

Hi Liz, we'd love to take a look at your code - could you kindly either post it here, or send it to our support team? Then we can determine if it's something on our end that is causing your images to go missing.

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