Adding an attachment

Is there a way to attach a document to the blast e-mail?

Need to attach some additional guidance to the invitation that we're sending out.  Is there a way to do this?

Any assistance would be much appreciated.

Stormy Stormy, 9 years ago

Hi adamkuga,

I'd suggest this is probably not the best way of doing things. Attachments work fine when sending to one or two people, but when working with bulk emails, it can cause the overheads of your campaign to balloon massively.

Attachments are also often blocked via email clients, meaning they won't receive it anyway, as well as not getting delivered to users who have smaller mailbox size limits. The most reliable and easy way to send your attachment is to upload it somewhere and then have a link in your email to the file.

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Mathew Mathew, 9 years ago

Stormy is right - attachments tend to cause problems with deliverability and security, so Campaign Monitor does not allow them at all.

You can either put all the relevant information in the email itself as HTML text, or link to the file on your server. Faster to download, and less risk of people not seeing it.

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Stig Stig, 9 years ago

Since it's an invitation we're talking about, you might be wanting to provide a map.

Here's a neat way to do so:
1. Go to Google Maps
2. Find the address on the map (like Freshview's office)
3. Click on Link to this page (upper right corner) and copy the code from "Paste HTML to embed in website"
4. Add that code to your landing page
5. Grab a screenshot of the map and add it to your newsletter, linked to the landing page

Edit: Okay, so that's nearly where their office is :)

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style campaign style campaign, 9 years ago

Hi adamkuga ,

I have used attachments with emails a number of times. The way I do this is to host the PDF file on my website server and add a direct link to it from the email something like http://www......pdf . Do not use image maps to link to it though as they are not reliable.

If I have an important download I always add a button in the email "Click here to view the full collection" and I add a tiny PDF logo so they know before they hit the button what they are getting.  I always repeat a call to action in text at the top, where you have the "Click here to view this email online" add in a text link "Click here to view a map to our event" I noticed a number of other companies doing this in emails such as :Williams-Sonoma and Pottery Barn.


Mathew Mathew, 9 years ago

Good post Anna, that works really well.

Stig's got that map pin pretty close to our office there  - just a couple of streets out.

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SashiMc, 9 years ago

I tried adding a Google Map to my email template as you describe above. It shows up in the preview, but not in the test mail. Any ideas why it doesn't work or how I can make it work? Thanks!

Stig Stig, 9 years ago

Hi SashiMc, welcome to the forums!
Are you sure you got point 5 right? You should use a screenshot of the map (use the Print Screen key on your keyboard and paste in image editing software) in the newsletter, and not the code from Google Maps.

If it still doesn't work, maybe you could post the code for your newsletter, and we'll try to help.


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Wayde Christie Wayde Christie, 9 years ago

In regard to Anna's post - that's a great idea, but is useless for MailBuild users.

Would it be possible to provide say 250mb of hosting space for MailBuild clients to upload attachments to? You know, they click 'Add attachment', upload, then some kinda notification appears automatically in their email template?

That would be great in my opinion - another thing CM could charge for too ;)

style campaign style campaign, 9 years ago

Hi Wayde,

I have sent attachments usng Mailbuild the same way I send them using Campaign Monitor. Are you talking about the need to host the file, those Mailbuild clients without access to a server?

Here is a Mailbuild template I designed for a French Magazine (this is the web version in English, we did a French version also...)

At the top is a PDF works fine, lots of people downloaded the Mediapack via the email no problem...

I hosted the Mediapack download on my server this time around due to a short deadline but since then the client has been able to change the text and link herself in Mailbuild and store her new downloads on her own website......

I guess its a bit of a hassle for Mailbuild clients having to upload the attachment first. Also not everyone has a website where they can store a download, but most people do...If I have a client without a site I just host their downloads myself.....

Wayde Christie Wayde Christie, 9 years ago

Thanks Anna.

Yes, the issue for me is my MailBuild clients don't have server space.

If they could upload an attachment via MailBuild it would be fantastic :)

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