"The HTML File field can't be empty" error when I try to import

How's it going everyone?

I'm running into this issue when I try to import an email into CM.

Here is my file structure.

email.zip contains the following:
+ images folder
+ email.html

I'm not sure what's going on, but any help is greatly appreciated!


roshodgekiss roshodgekiss, 5 years ago

Hi email-ninja! No worries at all - you just need to zip up your images folder here only, not email.html. On import:

1. The HTML page -> Select email.html
2. All other files in zip format (optional) -> Select your zip file, containing the images folder only (and any CSS files you may have)

Once you click 'Get my campaign', all should be well :)

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email-ninja email-ninja, 5 years ago

Ah - thank you for the help!

The steps were a bit confusing, but now it's clear!

Thanks again!

Quang Do
eROI - Email Developer

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