delay

It's taking forever to import text and graphics. Anything wrong?

roshodgekiss roshodgekiss, 6 years ago

Hi Mark, welcome to the forums. We haven't had any reports of issues over the weekend, so could you kindly double-check to make sure you haven't accidentally imported any large graphic files, like PSD mocks of your design? Sometimes large files can cause delays in the import process.

If our app is still struggling, contact our support team - we'll promptly look into the issues you're having here.


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