Deliverability of double opt-in confirmation emails

When subscribers sign up to our double opt-in list they are not always receiving confirmation emails. I tested it myself with a couple of different email addresses and one sent to a hotmail address never arrived. It wasn't even junked. Some large corporates subscribers never see confirmations either. Is there anything that can be done to improve the deliverability of double opt-in confirmation emails?

roshodgekiss roshodgekiss, 6 years ago

Hi Paul, welcome to the forums! It's probably best that our team takes a look at your account and confirmation emails in order to provide useful recommendations - if you contact our support team, we'd be more than happy to do this for you.

If you haven't already set up DomainKeys, we highly recommend you do this, too - here's a guide on how to get started.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free