singleline-Field doesn't save content

Hi,
we have a problem with the new template syntax.
It seems that our templates were updated  automatically. So there is the new tag called <singleline>.

When our customer is trying to update the field <singleline label="Ausgabe">Ausgabe</singleline> no change is saved.

Any idea what could cause the problem?

Thanks in advance.
Leif

Diana Diana, 5 years ago

Hi Leif,

Sorry to hear your client is having trouble with that. The new singleline tag is equivalent to the old title tag and should all be working the same. Without being able to see the template and the draft in action it's tough to say what's going on. Would you mind send an email in to support and let us know which client/template/draft it is? We'll take a look and see if we can get to the bottom of it. Thanks!


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D. Potter
Campaign Monitor
signalfeuer, 5 years ago

It seems the problem only occured with an already (before your update) created campaign.
A new campaign (based on that template) works fine with the singleline tag.

Thanks for your help.
Leif

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