Retracting an Email Campaign

Is it possible to retract an email campaign once it has gone out?
We sent out a mail, with a mistake in a figure and would like to send out a retraction without sending out an entire new campaign.

Is it possible to do this?

Greg Strutton Greg Strutton, 5 years ago

Once a campaign has been sent, I'm afraid it isn't possible to retract it.

If the error is related to incorrect images or incorrect links, please get in touch as we may well be able to help you.
However, if the problem is code related or textual content that is incorrect, there isn't anything we can do I'm afraid.

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098