Automatic Screenshot

Delighted you've implemented the automatically generated template screenshot feature, but I do have an issue with the screenshot for a template I've uploaded.

Account: Plexus Media Ltd
Client: Fusion
Template: Newsletter 2011 Ads/Sponsors

The screenshot doesn't actually look like the template. My client insisted upon a 'wider-than-usual' template which may be part of the reason.



roshodgekiss roshodgekiss, 5 years ago

Hi Garve, sorry about the late response here. Are you still getting an unusual screenshot returned? If so, please get in contact with our team - we'll look into your account for you.

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