Image links not loading

Running into an issue when I send a test email to review that my links do not work. The plain text version has the correct links, but the HTML one links to what I'm sure is a redirect, but it never loads the right page.

Any thoughts?

roshodgekiss roshodgekiss, 6 years ago

Hi outfitevents, this is very unusual - in the past its been known to happen occasionally if you send a test email, then proceed to update your draft HTML email campaign. Could you kindly check that the test email reflects the most recent version of your campaign?

If this is not the case and it's still happening, kindly contact our support team with campaign and account details - we'll look into this promptly for you.

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