We are trying to set up the txt record on the dns but the info given to use by CM does not match up to what we have on rackspace. Has anyone done this before successfully?
Hi cyberduck, welcome to the forums! If you're still having troubles setting up your custom domain, kindly contact our support team with account details and we'll look into this for you. Many thanks!
Not sure if you're using the RackSpace Cloud or Standard RackSpace..
This is what I did for the RackSpace Cloud:
For the SPF, If you're using just CM you could try:
TXT Value: v=spf1 mx include:cmail1.com ~all
For myself, I have both Google Apps and CM.. so I opted for this:
v=spf1 mx include:_spf.google.com include:cmail1.com ~all
It seems to validate on both CM and Google.
Either way, you'll need to submit a ticket to add both the SPF and DKIM. They don't allow you to edit it on your own.