I notice there is a difference in the amount of information available to clients compared to the administrator for recipient activity - namely that an admin can click the email address and get a report called Subscriber Snapshot that displays times of both opens and clicks.
How can I enable this level of detail for clients?
We're currently working on optimizing this report a little, but once that's completed we'll certainly be making it available to your clients.
great news! any idea of time to live for this? it seems to be a very useful report to determine if any particular open was caused by a preview screen in the email client or it was someone opening it and then finding something interesting to click.
From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that drive real business results.Get started for free