Click here to return to the site.. doesn't

After you've filled in the newsletter subscribe form, you're taken to a page that says Thank You, and click here to return to the site. It doesn't return you to the site though, you just go back to the code check entry page.

Can anyone help me redirect back to the website?

Many thanks

Nat

roshodgekiss roshodgekiss, 5 years ago

Hi Nat, welcome to the forums! We've had very occasional issues with the back button taking subscribers back to a security code/CAPTCHA page, instead of the page the form was on. While we continue to look into this, your best bet is to change the Subscribe Confirmation Page URL from the default, to your website, or a custom subscribe page of your making. Here are instructions on how to do this.

Note that we're working on an updated form that won't require navigating away from the page that the subscribe form is on - stay tuned to our blog as we'll be making it available in the coming months.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
airsideguy, 5 years ago

Hi roshodgekiss

Thanks for your reply. The instructions on how to do it only tell me how to set up the subscribe form, they don't actually tell me how to change the subscribe confirmation page URL - have you got any more details on this?

Many thanks

Nat

roshodgekiss roshodgekiss, 5 years ago

No worries, Nat - in your subscriber list, click on 'Customize landing pages' in the right-hand column. Then you change the URL in '1. Initial Confirmation Page (optional)' to the URL of the subscription confirmation page you would like to use (eg. http://yourdomain.com/thankyou.html).

Hope this helps!


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098