Image does not display in i.e.

We're having difficulty with a campaign we've just drafted. The test email opens fine in gmail and aol in firefox and chrome, but i.e. won't display the image. Can you help? We'd like to schedule this campaign asap.

roshodgekiss roshodgekiss, 5 years ago

Hi bb1classic, could you kindly contact our support team with campaign and account details? We can test internally  and help you get to the bottom of these issues.

There have been issues in the past with some versions of IE not displaying PNG files, so if your image is in this format, you may just want to try using .jpg or .gif instead.


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martin, 5 years ago

It could also be due to a CMYK image. IE doesn't like those.
Just an idea. Martin.

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