having trouble with the domainkey step of authentication with plesk. when i go to add the DNS record with the specified information, i am getting a plesk error:
Error: Incorrect DNS Record parameter values were specified.
(this is with cm._domainkey.mydomain.com)
any ideas as to what i can do? the sender ID step worked just fine, and i assume the issue is with the domain name.
The best people to speak to will be your hosts - they may need to manually add the domainkey record for you, as some control panels incorrectly fail to add a record with an underscore. See http://www.campaignmonitor.com/help/topic.aspx?t=101#2 for more on that.