domainkey authentication on plesk

having trouble with the domainkey step of authentication with plesk. when i go to add the DNS record with the specified information, i am getting a plesk error:

Error: Incorrect DNS Record parameter values were specified.

(this is with

any ideas as to what i can do? the sender ID step worked just fine, and i assume the issue is with the domain name.


Mathew Mathew, 8 years ago

The best people to speak to will be your hosts - they may need to manually add the domainkey record for you, as some control panels incorrectly fail to add a record with an underscore. See for more on that.

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