domainkey authentication on plesk

having trouble with the domainkey step of authentication with plesk. when i go to add the DNS record with the specified information, i am getting a plesk error:

Error: Incorrect DNS Record parameter values were specified.

(this is with cm._domainkey.mydomain.com)

any ideas as to what i can do? the sender ID step worked just fine, and i assume the issue is with the domain name.

thanks.

Mathew Mathew, 8 years ago

The best people to speak to will be your hosts - they may need to manually add the domainkey record for you, as some control panels incorrectly fail to add a record with an underscore. See http://www.campaignmonitor.com/help/topic.aspx?t=101#2 for more on that.


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098