When a subscriber forwards to a friend (using the built in functionality) does the system dedupe against the subscriber list? Our client wants to be sure that a subscriber won't have the email forwarded to them by a colleague if they've already received it.
Hi Chris, not at present, I'm sorry to say. Note that emails forwarded via the 'forward to a friend' page are appended with a 'Ros has forwarded you this email with the following message...' header, so it's fairly clear that the email was send by a colleague and not the original campaign sent in duplicate.
From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that drive real business results.Get started for free