Is it possible for clients to be given access to the template builder?
Hi Crix, welcome to the forums! Not at present, I'm sorry to say - although I'm happy to keep you posted if we decide to change this in the future.
Okay then. Can you tell me... I have used one of your free email templates. Is there a way to save it to the template section of the CM client area?
It seems that every time I open up the client section (as I am a client who has been given the privilege to upload) I have to choose the template and zipped images from my computer. I'm not the person who is going to send the email out. So it is all getting a bit tricky.
Hi again Crix, only designer accounts can add editable email templates to accounts for clients to access and use. If you can get the designer account holder to import a template for you (or obtain their login details), then you'll be able to use it in the template editor to create campaigns, time and time again.
Note that campaigns that are imported from a client account cannot be edited using the template editor. This upload process is for creating regular HTML email campaigns. Hope that helps!
Are there any plans to enable clients to use the template builder in 2012? We don't want it for all clients but the ability to enable it on a per client basis would be great.
Hi Damo, while we don't have any immediate plans for giving clients access to the template builder, we're certainly listening to designers like yourself and will be looking at whether it's something we should add to a future release. I've added your vote for this - thank you! :D